Privacy Policy

Last updated: January 1, 2026

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Information We Collect

  • •Personal identification information (Name, email address, phone number, etc.)
  • •Financial information necessary for loan processing
  • •Employment and income information
  • •National ID or passport information
  • •Bank account details
  • •Usage data and cookies when you visit our website

How We Use Your Information

  • •To process your loan applications and provide our services
  • •To verify your identity and prevent fraud
  • •To communicate with you about your applications and services
  • •To improve our services and customer experience
  • •To comply with legal and regulatory requirements
  • •To send you important updates and notifications

Information Sharing

  • •We do not sell or rent your personal information to third parties
  • •We may share information with credit bureaus for verification purposes
  • •We may share information with regulatory authorities when required by law
  • •We may share information with service providers who assist in our operations
  • •All third parties are bound by confidentiality agreements

Data Security

  • •We use industry-standard encryption to protect your data
  • •Access to personal information is restricted to authorized personnel only
  • •We regularly update our security measures and conduct audits
  • •We maintain secure servers and backup systems
  • •We have incident response procedures in place

Your Rights

  • •Right to access your personal information
  • •Right to correct inaccurate information
  • •Right to request deletion of your data (subject to legal requirements)
  • •Right to object to processing of your data
  • •Right to data portability
  • •Right to withdraw consent at any time

Cookies and Tracking

  • •We use cookies to improve your browsing experience
  • •Cookies help us understand how you use our website
  • •You can disable cookies in your browser settings
  • •Some features may not work properly without cookies
  • •We do not use cookies for advertising purposes

Data Retention

  • •We retain your information for as long as necessary to provide our services
  • •We comply with legal requirements for data retention
  • •Inactive accounts may be archived after a certain period
  • •You can request deletion of your data subject to legal obligations

Changes to This Policy

  • •We may update this privacy policy from time to time
  • •We will notify you of significant changes via email or website notice
  • •Continued use of our services constitutes acceptance of changes
  • •The latest version will always be available on our website

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: privacy@stronicholdings.com

Phone: +256 749 434 455

Address: Devon Avenue, Kyambogo, Kampala