Privacy Policy

Last updated: January 1, 2026

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Information We Collect

  • Personal identification information (Name, email address, phone number, etc.)
  • Financial information necessary for loan processing
  • Employment and income information
  • National ID or passport information
  • Bank account details
  • Usage data and cookies when you visit our website

How We Use Your Information

  • To process your loan applications and provide our services
  • To verify your identity and prevent fraud
  • To communicate with you about your applications and services
  • To improve our services and customer experience
  • To comply with legal and regulatory requirements
  • To send you important updates and notifications

Information Sharing

  • We do not sell or rent your personal information to third parties
  • We may share information with credit bureaus for verification purposes
  • We may share information with regulatory authorities when required by law
  • We may share information with service providers who assist in our operations
  • All third parties are bound by confidentiality agreements

Data Security

  • We use industry-standard encryption to protect your data
  • Access to personal information is restricted to authorized personnel only
  • We regularly update our security measures and conduct audits
  • We maintain secure servers and backup systems
  • We have incident response procedures in place

Your Rights

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your data (subject to legal requirements)
  • Right to object to processing of your data
  • Right to data portability
  • Right to withdraw consent at any time

Cookies and Tracking

  • We use cookies to improve your browsing experience
  • Cookies help us understand how you use our website
  • You can disable cookies in your browser settings
  • Some features may not work properly without cookies
  • We do not use cookies for advertising purposes

Data Retention

  • We retain your information for as long as necessary to provide our services
  • We comply with legal requirements for data retention
  • Inactive accounts may be archived after a certain period
  • You can request deletion of your data subject to legal obligations

Changes to This Policy

  • We may update this privacy policy from time to time
  • We will notify you of significant changes via email or website notice
  • Continued use of our services constitutes acceptance of changes
  • The latest version will always be available on our website

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: privacy@stronicholdings.com

Phone: +256 749 434 455

Address: Devon Avenue, Kyambogo, Kampala